Rachel Yates is a Project Manager at Red Hat who is passionate about helping teams gather and use feedback in order to continuously improve their programs and offerings. Rachel joined Red Hat in 2020 and manages the Portfolio Field Enablement Feedback & Continuous Improvement Program which collaborates across teams to capture, manage, review, and act-on both internal and partner feedback.
Every year, we aim to give our partners opportunities to give us feedback on the training and enablement Red Hat provides. In this post, you will learn about the actions being taken to improve our training and enablement offerings based on the 2021 annual survey results.
1,447 partners shared their feedback with us on the 2022 Partner Training Portal Annual Survey, and based on the results we received, we have a number of initiatives planned or already underway to address it.