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Help and support

Questions? Feedback? We are ready to provide our knowledge and expertise.

For business partners

Whether you are adding a recurring revenue stream, discovering emerging markets, or expanding skills within your organization, our partner help desk staff is available around the globe to answer your questions. Email, call, or submit a support case and get the answers you need from an expert you can trust.

North America

Email (commercial): na-partner-helpdesk@redhat.com

Email (public sector): napublicsector-partnerhelp@redhat.com

Europe, Middle East, and Africa

Email: emea-partner-team@redhat.com

Phone: Toll-free 00800 7334 2888 (English, German, French, Italian, Spanish)

Latin America

Email: latam-partner-helpdesk@redhat.com

Phone: Toll-free 00800 7334 2888 (English, German, French, Italian, Spanish)


For technology partners

Building and certifying software on Red Hat® technology lets you deploy and deliver with confidence. Let us help you optimize your offerings, and meet your business goals. Need help getting started? Contact us for assistance, and we will connect you with a representative.

Red Hat Customer Portal

Need assistance with Red Hat technology? Our customer portal provides resources for your customers’ full technology life cycles. Your customers can connect with experts, deploy solutions, and plan IT infrastructures that meet their business goals.